Marketing Material Tip: The use of “we” vs. “you”

by Karin Witzig Rozell

In marketing materials, and in particular your newsletters, health and wellness pros tend to use the word “we” when speaking to their reader.

“We all need to… ” or “When considering XYZ, we must also think about…”

I find this to be habit of softening your opinion’s effect and make it palatable to a wider audience.

The intention is good, as you want your message to resonate with as many people as possible, but it’s largely ineffective.

It can also be an unconscious way of not standing out too much and avoiding the risk that not everyone will like what you have to say.

However, if you want to make your message memorable, you have to have an opinion.

Not a loud, pushy and obnoxious opinion (unless that’s your authentic style) but an opinion that gives the reader a sense that you are taking a stand for what you know to be true and that you’re not afraid to share it.

Your willingness to state your opinion actually gives confidence to your readers in your services and products.

Anything less weakens your message and frankly, makes you sound less confident about your expertise.

A better and more powerful way to present your work is to use the word “you.”

This is more direct and speaks to the reader as if you are writing only to them. It really hits home and it’s more personal. It’s bolder, fresher and doesn’t ‘beat around the bush.’

And in the health and wellness field, most potential clients desire that wake up call. They need it in order to take the risk of investing in your services/products and chance giving their health goals another go.

One way to help you step into this more effective communicating style, is to imagine one particular person that you loved working with, who achieved great results working with you, and write to THEM.

Those who are similar to them will REALLY resonate with your words and those who simply aren’t ready yet, won’t – and that’s actually perfect.

Speak directly to your readers, rather than speaking about them, and you’ll have a greater impact.

About the Author

As the Marketing Materials Maven, Karin Witzig Rozell combines her writing, coaching and nutrition counseling experience of over nine years to create powerful websites and marketing materials for health and wellness professionals. As the Founder of the member-based Wellness Professional Network, she also leads cutting-edge marketing classes on mastering the business side of healing for members. You can visit her at and

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